Thank you for your inquiry regarding our shipping policy for Uncharted Jewelry. We understand the importance of timely and secure delivery of our products to our valued customers. Please find below our detailed shipping policy:
1. Shipping Methods:
- We offer various shipping methods to accommodate different preferences and delivery timeframes.
- Our standard shipping option is available for domestic and international orders.
- Expedited shipping options are also available for faster delivery.
2. Processing Time:
- Once your order is placed and payment is confirmed, we will process and prepare your jewelry for shipment.
- Our processing time typically ranges from 1 to 3 business days, excluding weekends and holidays.
- Please note that custom-made, various other hand-made jewelry or personalized jewelry may require additional processing time.
3. Shipping Time:
- The shipping time will depend on the shipping method selected during checkout and the destination of the package.
- Domestic orders usually arrive within 3 to 7 business days after the package has been shipped.
- International orders may take longer, typically ranging from 7 to 21 business days, depending on the destination and customs clearance procedures.
4. Tracking and Notifications:
- Once your order is shipped, we will provide you with a tracking number via email or through your account on our website.
- You can use this tracking number to monitor the progress of your shipment and estimated delivery date.
- We also send notifications at key stages of the shipping process, such as when the package is out for delivery.
5. Shipping Fees:
- Shipping fees will be calculated based on the shipping method chosen, the destination, and the weight of the package.
- The exact shipping fees will be displayed during the checkout process before you finalize your purchase.
6. Customs and Duties:
- For international orders, please note that customs duties, taxes, or other fees may be imposed by the destination country.
- These additional charges are the responsibility of the customer and may vary depending on the country's regulations.
We hope this information clarifies our shipping policy for Uncharted Jewelry. Should you have any further questions or require assistance, please do not hesitate to contact our customer support team. We are committed to ensuring a smooth and reliable shipping experience for our customers.
