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Uncharted Jewelry Limited Warranty
At Uncharted Jewelry, we take pride in crafting exquisite pieces of jewelry with the utmost attention to quality and craftsmanship. This warranty statement outlines our commitment to ensuring your satisfaction with every purchase of Uncharted Jewelry.
Quality Craftsmanship: We create our jewelry using durable materials, meticulously chosen for their beauty and resilience. While our pieces are crafted with care, it's important to note that they are not indestructible.
Limited Warranty Coverage: Your purchase of Uncharted Jewelry comes with a 30-day "No Hassle" Limited Warranty against manufacturing defects. If your jewelry exhibits any manufacturing defects within the first 30 days of purchase, such as chipping or breaking, we will repair it at no cost to you. Simply email us a clear photo of the defective item within 30 days of the original order date.
Repair Policy: If your jewelry requires repair beyond the initial 30-day warranty period, we offer repair services for a fee, depending on the level of damage. Additionally, if your jewelry is deemed beyond repair, we provide a one-time replacement at 50% of the current retail price, plus shipping costs.
Exclusions: Please note that this limited warranty does not cover damage caused by misuse, exposure to harsh chemicals, negligence, or alterations made by third-party jewelers. Loss or damage to semi-precious stones or other materials is also not covered.
Usage Guidelines: To ensure the longevity of your Uncharted Jewelry, we advise against exposing it to harsh chemicals, extreme temperatures, or submerging natural materials, such as wood, in liquids. If your jewelry becomes damaged, discontinue use immediately to prevent further harm.
Your Responsibility: As the original purchaser, you are responsible for shipping costs associated with warranty repairs or replacements. Please use common sense and care when wearing and maintaining your Uncharted Jewelry.
Disclaimer: Except for the limited warranty provided herein, all Uncharted Jewelry is sold "as-is." We make no other warranties, express or implied, including but not limited to merchantability or fitness for a particular purpose. In no event shall Uncharted Jewelry or its affiliates be liable for any damages arising from your ownership or use of our products.
Contact Us: For further assistance or inquiries regarding our warranty policy, please email us at ken@unchartedjewelry.net. Thank you for choosing Uncharted Jewelry for your adornment needs.